//===============================
// Kayako LiveResponse
// Copyright (c) 2001-2010
// http://www.kayako.com
// License: http://www.kayako.com/license.txt
//===============================

var sessionid_637gzfgq = "j0iz1d5y9aj95dah5pbnhdb7e8x89dbv";
var country_637gzfgq = "United States";
var countrycode_637gzfgq = "us";
var hasnotes_637gzfgq = "0";
var campaignid_637gzfgq = "";
var campaigntitle_637gzfgq = "";
var isfirsttime_637gzfgq = 1;
var timer_637gzfgq = 0;
var imagefetch_637gzfgq = 19;
var updateurl_637gzfgq = "";
var screenHeight = window.screen.availHeight;
var screenWidth = window.screen.availWidth;
var colorDepth = window.screen.colorDepth;
var timeNow = new Date();
var referrer = escape(document.referrer);
var windows, mac, linux;
var ie, op, moz, misc, browsercode, browsername, browserversion, operatingsys;
var dom, ienew, ie4, ie5, ie6, moz_rv, moz_rv_sub, ie5mac, ie5xwin, opnu, op4, op5, op6, op7, saf, konq;
var appName, appVersion, userAgent;
var appname = navigator.appName;
var appVersion = navigator.appVersion;
var userAgent = navigator.userAgent;
var dombrowser = "default";
var isChatRunning_637gzfgq = 0;
var title = document.title;
var proactiveImageUse_637gzfgq = new Image();
windows = (appVersion.indexOf('Win') != -1);
mac = (appVersion.indexOf('Mac') != -1);
linux = (appVersion.indexOf('Linux') != -1);
if (!document.layers) {
	dom = (document.getElementById ) ? document.getElementById : false;
} else {
	dom = false;
}
  var myWidth = 0, myHeight = 0;
  if( typeof( window.innerWidth ) == 'number' ) {
    //Non-IE
    myWidth = window.innerWidth;
    myHeight = window.innerHeight;
  } else if( document.documentElement &&
      ( document.documentElement.clientWidth || document.documentElement.clientHeight ) ) {
    //IE 6+ in 'standards compliant mode'
    myWidth = document.documentElement.clientWidth;
    myHeight = document.documentElement.clientHeight;
  } else if( document.body && ( document.body.clientWidth || document.body.clientHeight ) ) {
    //IE 4 compatible
    myWidth = document.body.clientWidth;
    myHeight = document.body.clientHeight;
  }
winH = myHeight;
winW = myWidth;
misc=(appVersion.substring(0,1) < 4);
op=(userAgent.indexOf('Opera') != -1);
moz=(userAgent.indexOf('Gecko') != -1);
ie=(document.all && !op);
saf=(userAgent.indexOf('Safari') != -1);
konq=(userAgent.indexOf('Konqueror') != -1);

if (op) {
	op_pos = userAgent.indexOf('Opera');
	opnu = userAgent.substr((op_pos+6),4);
	op5 = (opnu.substring(0,1) == 5);
	op6 = (opnu.substring(0,1) == 6);
	op7 = (opnu.substring(0,1) == 7);
} else if (moz){
	rv_pos = userAgent.indexOf('rv');
	moz_rv = userAgent.substr((rv_pos+3),3);
	moz_rv_sub = userAgent.substr((rv_pos+7),1);
	if (moz_rv_sub == ' ' || isNaN(moz_rv_sub)) {
		moz_rv_sub='';
	}
	moz_rv = moz_rv + moz_rv_sub;
} else if (ie){
	ie_pos = userAgent.indexOf('MSIE');
	ienu = userAgent.substr((ie_pos+5),3);
	ie4 = (!dom);
	ie5 = (ienu.substring(0,1) == 5);
	ie6 = (ienu.substring(0,1) == 6);
}

if (konq) {
	browsercode = "KO";
	browserversion = appVersion;
	browsername = "Konqueror";
} else if (saf) {
	browsercode = "SF";
	browserversion = appVersion;
	browsername = "Safari";
} else if (op) {
	browsercode = "OP";
	if (op5) {
		browserversion = "5";
	} else if (op6) {
		browserversion = "6";
	} else if (op7) {
		browserversion = "7";
	} else {
		browserversion = appVersion;
	}
	browsername = "Opera";
} else if (moz) {
	browsercode = "MO";
	browserversion = appVersion;
	browsername = "Mozilla";
} else if (ie) {
	browsercode = "IE";
	if (ie4) {
		browserversion = "4";
	} else if (ie5) {
		browserversion = "5";
	} else if (ie6) {
		browserversion = "6";
	} else {
		browserversion = appVersion;
	}
	browsername = "Internet Explorer";
}

if (windows) {
	operatingsys = "Windows";
} else if (linux) {
	operatingsys = "Linux";
} else if (mac) {
	operatingsys = "Mac";
} else {
	operatingsys = "Unkown";
}

if (document.getElementById)
{
	dombrowser = "default";
} else if (document.layers) {
	dombrowser = "NS4";
} else if (document.all) {
	dombrowser = "IE4";
}

function browserObject_637gzfgq(objid)
{
	if (dombrowser == "default")
	{
		return document.getElementById(objid);
	} else if (dombrowser == "NS4") {
		return document.layers[objid];
	} else if (dombrowser == "IE4") {
		return document.all[objid];
	}
}

function doRand_637gzfgq()
{
	var num;
	now=new Date();
	num=(now.getSeconds());
	num=num+1;
	return num;
}

function getCookie_637gzfgq(name) {
	var crumb = document.cookie;
	var index = crumb.indexOf(name + "=");
	if (index == -1) return null;
	index = crumb.indexOf("=", index) + 1;
	var endstr = crumb.indexOf(";", index);
	if (endstr == -1) endstr = crumb.length;
	return unescape(crumb.substring(index, endstr));
}

function deleteCookie_637gzfgq(name) {
	var expiry = new Date();
	document.cookie = name + "=" + "; expires=Thu, 01-Jan-70 00:00:01 GMT" +  "; path=/";
}

function elapsedTime_637gzfgq()
{
	if (timer_637gzfgq < 3600)
	{
		timer_637gzfgq++;
		imagefetch_637gzfgq++;

		if (imagefetch_637gzfgq > 20) {
			imagefetch_637gzfgq = 0;
			doStatusLoop_637gzfgq();
		}

		setTimeout("elapsedTime_637gzfgq();", 1000);
	}
}

function doStatusLoop_637gzfgq() {
	date1 = new Date();
	updateurl_637gzfgq = "http://suporte.ps5.com.br/visitor/index.php?_m=livesupport&_a=updatefootprint&time="+date1.getTime()+"&rand="+doRand_637gzfgq()+"&url="+encodeURIComponent(window.location)+"&isfirsttime="+encodeURIComponent(isfirsttime_637gzfgq)+"&sessionid="+encodeURIComponent(sessionid_637gzfgq)+"&referrer="+encodeURIComponent(document.referrer)+"&resolution="+encodeURIComponent(screenWidth+"x"+screenHeight)+"&colordepth="+encodeURIComponent(colorDepth)+"&platform="+encodeURIComponent(navigator.platform)+"&appversion="+encodeURIComponent(navigator.appVersion)+"&appname="+encodeURIComponent(navigator.appName)+"&browsercode="+encodeURIComponent(browsercode)+"&browserversion="+encodeURIComponent(browserversion)+"&browsername="+encodeURIComponent(browsername)+"&operatingsys="+encodeURIComponent(operatingsys)+"&pagetitle="+encodeURIComponent(title)+"&country="+encodeURIComponent(country_637gzfgq)+"&countrycode="+encodeURIComponent(countrycode_637gzfgq)+"&hasnotes="+encodeURIComponent(hasnotes_637gzfgq)+"&campaignid="+encodeURIComponent(campaignid_637gzfgq)+"&campaigntitle="+encodeURIComponent(campaigntitle_637gzfgq);
//	alert(updateurl);

	proactiveImageUse_637gzfgq = new Image();
	proactiveImageUse_637gzfgq.onload = imageLoaded_637gzfgq;
	proactiveImageUse_637gzfgq.src = updateurl_637gzfgq;

//	window.location.href = updateurl_637gzfgq;

	isfirsttime_637gzfgq = 0;
}

function startChat_637gzfgq(proactive)
{
	isChatRunning_637gzfgq = 1;

	docWidth = (winW-500)/2;
	docHeight = (winH-480)/2;

	chatwindow = window.open("http://suporte.ps5.com.br/visitor/index.php?_m=livesupport&_a=startclientchat&sessionid="+sessionid_637gzfgq+"&proactive="+proactive+"&departmentid=0&randno="+doRand_637gzfgq()+"&fullname=&email=","customerchat"+doRand_637gzfgq(), "toolbar=0,location=0,directories=0,status=1,menubar=0,scrollbars=0,resizable=1,width=500,height=480,left="+docWidth+",top="+docHeight);

	hideProactiveChatData_637gzfgq();
}

function imageLoaded_637gzfgq() {
	if (!proactiveImageUse_637gzfgq)
	{
		return;
	}
	proactiveAction = proactiveImageUse_637gzfgq.width;

	if (proactiveAction == 3)
	{
		doProactiveForced_637gzfgq();
	} else if (proactiveAction == 4) {
		displayProactiveChatData_637gzfgq();
	} else {
	}
}

function writeProactiveRequestData_637gzfgq()
{
	docWidth = (winW-450)/2;
	docHeight = (winH-400)/2;
	classData = "DISPLAY: none; FLOAT: left; POSITION: absolute; TOP:"+docHeight+"px; LEFT:"+docWidth+"px; WIDTH: 450px; HEIGHT: 400px; Z-INDEX: 500;";
	writedata = "<style type=\"text/css\"> <!-- #proactivechatdiv { "+classData+" } --> </style>";
	writedata += "<div id=\"proactivechatdiv\" style=\""+classData+"\">";
	writedata += "<table width=\"450\" height=\"200\"  border=\"0\" cellpadding=\"1\" cellspacing=\"0\">  <tr>    <td bgcolor=\"#990000\"><table width=\"450\" height=\"200\"  border=\"0\" cellpadding=\"0\" cellspacing=\"0\">      <tr>        <td align=\"left\" valign=\"top\" bgcolor=\"#ffeded\"><table width=\"100%\"  border=\"0\" cellpadding=\"0\" cellspacing=\"0\">          <tr bgcolor=\"#FFFFFF\">            <td height=\"29\" colspan=\"2\" align=\"center\" valign=\"top\"><img src=\"http://suporte.ps5.com.br/themes/client_default/supportsuite.gif\"></td>          </tr>          <tr align=\"center\" bgcolor=\"#990000\">            <td height=\"1\" colspan=\"2\" valign=\"top\"><img src=\"http://suporte.ps5.com.br/themes/client_default/space.gif\" width=\"1\" height=\"1\"></td>          </tr>          <tr align=\"center\">            <td colspan=\"2\" valign=\"top\"><font size=\"2\" face=\"Verdana, Arial, Helvetica, sans-serif\"><br>              <br>              Precisa de ajuda? Clique em &quot;Entrar no Chat&quot; para falar com nossa Equipe Online.<br>              <br>              </font><br>              <br></td>          </tr>          <tr>            <td width=\"47%\" align=\"center\" valign=\"top\"><a href=\"javascript:doProactiveRequest_637gzfgq();\"><font color=\"#FF3300\" size=\"4\" face=\"Trebuchet MS, Verdana, Arial, Helvetica, sans-serif\">Entrar no Chat</font></a></td>            <td width=\"53%\" align=\"center\" valign=\"top\"><a href=\"javascript:closeProactiveRequest_637gzfgq();\"><font color=\"#6666FF\" size=\"4\" face=\"Trebuchet MS, Verdana, Arial, Helvetica, sans-serif\">Não, obrigado!</a></font></td>          </tr>        </table></td>      </tr>    </table></td>  </tr></table>";
	writedata += "</div>";
	document.write(writedata);
}

function displayProactiveChatData_637gzfgq()
{
	writeObj = browserObject_637gzfgq("proactivechatdiv");
	if (writeObj)
	{
		docWidth = (winW-450)/2;
		docHeight = (winH-400)/2;
		writeObj.top = docWidth;
		writeObj.left = docHeight;
	}
	switchDisplay_637gzfgq("proactivechatdiv");
}

function hideProactiveChatData_637gzfgq()
{
	hideDisplay_637gzfgq("proactivechatdiv");
}

function doProactiveForced_637gzfgq()
{
	switchDisplay_637gzfgq("proactivechatdiv");
	startChat_637gzfgq("6");
}

function doProactiveRequest_637gzfgq()
{
	startChat_637gzfgq("4");
}

function closeProactiveRequest_637gzfgq()
{
	rejectProactive = new Image();
	date1 = new Date();
	rejectProactive.src = "http://suporte.ps5.com.br/visitor/index.php?_m=livesupport&_a=resetproactivestatus&time="+date1.getTime()+"&rand="+doRand_637gzfgq()+"&sessionid="+sessionid_637gzfgq;

	hideProactiveChatData_637gzfgq();
}

function switchDisplay_637gzfgq(objid)
{
	result = browserObject_637gzfgq(objid);
	if (!result)
	{
		return;
	}

	if (result.style.display == "none")
	{
		result.style.display = "block";
	} else {
		result.style.display = "none";
	}
}

function hideDisplay_637gzfgq(objid)
{
	result = browserObject_637gzfgq(objid);
	if (!result)
	{
		return;
	}

	result.style.display = "none";
}

function resetChatStatus_637gzfgq()
{
	isChatRunning_637gzfgq = 0;
}

function runURL_637gzfgq(url)
{
	runURLImg = new Image();
	date1 = new Date();
	runURLImg.src = url;
}

writeProactiveRequestData_637gzfgq();
elapsedTime_637gzfgq();
document.write("<a href=\"javascript:startChat_637gzfgq(\'0\');\" onMouseOver=\"window.status=\'Suporte Via CHAT indisponível no momento. Por favor envie uma mensagem, em breve nossa equipe entrará em contato.\'; return true;\" onMouseOut=\"window.status=\'\'; return true;\"><img src=\"http://suporte.ps5.com.br/themes/client_default/staffoffline.gif\" border=\"0\" alt=\"Suporte Via CHAT indisponível no momento. Por favor envie uma mensagem, em breve nossa equipe entrará em contato.\" title=\"Suporte Via CHAT indisponível no momento. Por favor envie uma mensagem, em breve nossa equipe entrará em contato.\"></a><br><br><!-- <script language=\"javascript\">function banda(){window.open(\' http://www.ps5.com.br/velocidade/\',\'pop\',\'toolbar=no,location=no,directories=no,status=no,menubar=no,scrollbars=yes,resizable=yes,menubar=no,width=630,height=510\');}</script><div style=\"line-height:24px;cursor:pointer; font-size:14px; font-weight:bold\" onclick=\"banda()\"><img src=\"http://suporte.ps5.com.br/themes/client_default/velocidade.gif\"></div> --><object classid=\"clsid:d27cdb6e-ae6d-11cf-96b8-444553540000\"codebase=\"http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab#version=8,0,0,0\" width=\"135\" height=\"360\" id=\"minitsvcompleto\" align=\"middle\"> <param name=\"allowScriptAccess\" value=\"sameDomain\" /> <param name=\"allowFullScreen\" value=\"false\" /> <param name=\"wmode\" value=\"transparent\"> <param name=\"scale\" value=\"noscale\" /> <param name=\"menu\" value=\"false\" /> <param name=\"quality\" value=\"high\" /> <param name=\"bgcolor\" value=\"#d7d7d7\" /> <param name=\"movie\" value=\"http://www.testesuavelocidade.com.br/minitsvcp.swf?host=suporte.ps5.com.br\"/> <embed src= \"http://www.testesuavelocidade.com.br/minitsvcp.swf?host=suporte.ps5.com.br\"  wmode=\"transparent\" quality=\"high\" bgcolor=\"#d7d7d7\" width=\"135\" height=\"360\" name=\"minitsvcompleto\" align=\"middle\" allowScriptAccess=\"sameDomain\"  allowFullScreen=\"false\" type=\"application/x-shockwave-flash\" pluginspage=\"http://www.macromedia.com/go/getflashplayer\" /></object>");